Terms of service

1. Overview

This website is operated by Lil Hugz. Throughout the site, the terms "we", "us" and "our" refer to Lil Hugz. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including all policies referenced herein.

If you do not agree to all the terms, you may not access the website or use any services.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or you have given consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.

3. Products & Information

Lil Hugz offers baby clothing, footwear, and related products designed for comfort and care. We make every effort to display product colors, materials, and details as accurately as possible. However, actual colors may vary slightly due to screen settings and lighting conditions.

All product descriptions and pricing are subject to change without notice.

4. Pricing & Payments

All prices are listed in INR (₹) unless stated otherwise. Lil Hugz reserves the right to modify prices at any time without prior notice.

We accept payments through secure third-party payment gateways. We are not responsible for any issues arising from payment provider errors or transaction failures.

5. Orders & Cancellation

Lil Hugz reserves the right to refuse or cancel any order at our discretion, including but not limited to:

Suspected fraudulent transactions
Incorrect pricing or product information
Stock unavailability

If your order is cancelled after payment, a full refund will be processed to the original payment method.

6. Shipping & Delivery

Delivery timelines are estimates and may vary based on location, courier services, and unforeseen circumstances.

Lil Hugz is not responsible for delays caused by third-party logistics partners.

7. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.

8. Intellectual Property

All content on lilhugz.com including images, text, logos, graphics, and designs are the property of Lil Hugz and may not be used, reproduced, or distributed without prior written permission.

9. Limitation of Liability

Lil Hugz shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

10. User Comments & Feedback

If you send us suggestions, ideas, or feedback, Lil Hugz may use them without restriction, obligation, or compensation.

11. Personal Information

Your submission of personal information is governed by our Privacy Policy.

12. Changes to Terms

Lil Hugz reserves the right to update, change, or replace any part of these Terms at any time. Changes will be effective immediately upon posting on lilhugz.com.